How to Log In to MyDMU

MyDMU sits behind your university account, so every visit starts with a sign-in. The process is short, but a few details catch people out, especially the first time. This guide walks through the web portal and the mobile app.

What you need before you start

You need your DMU username (your P-number, usually in the form P1234567) and the password you set during enrolment. If you have set up multi-factor authentication on your account, keep your phone nearby because the authenticator prompt appears during sign-in.

Logging in on the web

1. Open the MyDMU portal address in your browser. Bookmark it so you can reach it in one tap later.
2. Select the sign-in button. You are redirected to the DMU single sign-on page.
3. Type your username in the format [email protected] if the page asks for an email-style ID, or just the P-number if it asks for a username.
4. Enter your password and approve the multi-factor prompt if one appears.
5. You land on the MyDMU home screen with your personalised tiles.

Logging in on the app

The MyDMU app opens with a single sign-in button. Tap it and the same university login page loads inside a secure browser view. After a successful sign-in, the app may ask you to confirm you are a current student before the home screen appears. That extra confirmation step is normal.

Why you keep getting signed out

Several students report being asked to log in again each time they open the app. In most cases the cause is the security policy on the university account rather than the app itself. Session length is controlled centrally, so the app cannot override it.

Things that help: keep the app updated, do not clear app data unless you are troubleshooting, and allow the app to stay in the background rather than force-closing it after every use.

Forgotten password

Password resets are handled by the university's self-service password tool, not inside MyDMU. Follow the "forgotten password" link on the sign-in page, verify your identity, and set a new password. Give it a few minutes before signing in to MyDMU again so the change spreads across all services.

Staying secure

• Never share your password, even with a coursemate who wants to check your timetable.
• Sign out on shared computers in the library or labs.
• If a sign-in page looks different from the usual DMU page, close it and open MyDMU again from your bookmark.